Help Center

Find answers to your questions and get the support you need. We're here to help you make the most of your AgroHub Ghana experience.

Quick Help

Choose a category to find relevant help articles

Getting Started

New to AgroHub Ghana? Learn how to create an account, browse products, and place your first order.

  • • Creating your account
  • • How to browse products
  • • Placing your first order
  • • Setting up your profile

Orders & Delivery

Everything you need to know about placing orders, tracking deliveries, and managing your purchases.

  • • Tracking your orders
  • • Delivery areas and times
  • • Order modifications
  • • Delivery issues

Payments

Learn about payment methods, billing, refunds, and managing your payment information.

  • • Payment methods accepted
  • • Mobile money payments
  • • Refund process
  • • Payment issues

Account Management

Manage your account settings, personal information, and preferences.

  • • Updating your profile
  • • Changing password
  • • Managing addresses
  • • Account security

For Farmers

Resources and guides for farmers selling on AgroHub Ghana.

  • • Getting started as a farmer
  • • Listing your products
  • • Managing orders
  • • Payment and earnings

Technical Support

Having technical issues? Find solutions for app problems, website issues, and more.

  • • App troubleshooting
  • • Website issues
  • • Browser compatibility
  • • Performance problems

Frequently Asked Questions

Quick answers to the most common questions

Creating an account is easy! Click the "Sign Up" button in the top right corner, fill in your details, verify your email address, and you're ready to start shopping.

We accept mobile money (MTN, Vodafone, AirtelTigo), bank transfers, and cash on delivery for most areas. We're working on adding more payment options.

Delivery times vary by location. In Accra, we typically deliver within 24-48 hours. For other cities, it may take 2-5 business days. You'll receive tracking information once your order is confirmed.

Yes! We offer returns and exchanges within 7 days of delivery for most products. Fresh produce has a shorter return window due to its perishable nature. Contact our support team to initiate a return.

We'd love to have you join our farmer community! Click "Join as Producer" and fill out our registration form. We'll review your application and get back to you within 2-3 business days with next steps.

Still Need Help?

Can't find what you're looking for? Our support team is here to help you.